GBS 2026: People, Prozesse, Daten und Technologien im Einklang - die AI-Revolution intelligent managen, digitale Ecosysteme gestalten und Nachhaltigkeit priorisieren
Nothing to Fear: Leveraging Automation and GenAI to drive business value by Michele Rochefort, AXA Global Business Services
What you will learn about:
Next Level GBS – Full alignment with the value chain not measuring KPI’s as usual. Is that THE Golden Way!
Transformation Strategy: Defining growth when you reduce instead? Size vs. Impact!
Inhouse Cannibalism: Rare Resources, Changing Profiles and Significant Reduction of Roles
Methodology, Processes and Line-Up
Individual Cycles of Automation: How do we define value of GBS and how do you implement
Usage of Chat GPT
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