Expert Interview: Lufthansa Leads the Way with Global Support Services

Expert Interview: Lufthansa Leads the Way with Global Support Services

In this expert interview, Astrid Hartman, Senior Vice President at Lufthansa Global Business Services with a mission to “Transform Operations, Improve Processes, and Outsource to Propel Revenue/Profits”, speaks with SSON’s Barbara Hodge about how Europe’s leading airline is leveraging a different kind of support service to navigate the skies ahead.


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