Trends in DACH's Shared Services & Outsourcing Industry

Trends in DACH's Shared Services & Outsourcing Industry

This Visual Analytics Workbook (VAW) will cover significant trends in DACH's Shared Services & Outsourcing Industry. 

Contents include:

  • Landscape of Shared Services 
  • ‘Agile’ as a project management methodology for Global Business Services (GBS)
  • Insights from Shared Services professionals about how Asia can maintain its competitive edge
  • Scope of Centres of Excellence (COEs) and the challenges in building a COE
  • Challenges faced by outsourcing providers
  • Benchmarks on attrition and finance & accounting (F&A) from SSON Analytics’ global benchmarking study

Read the VAW and stay up to date regarding Shared Services & Outsourcing. 


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