Unlocking the Future of AR: Agentic AI in Action
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AI is everywhere, but how can Shared Services leaders turn it into measurable business value?
While most organizations have automated parts of Accounts Receivable (AR), AR teams still spend significant time handling exceptions, prioritizing work, communicating with customers, and making repetitive decisions.
Traditional automation has helped, but it still relies heavily on people to manage what happens outside the happy path.
Agentic AI is changing that.
In this webinar, we'll explore how AI agents can move AR beyond task automation toward autonomous execution, where AI can analyze situations, make decisions, take action, and collaborate with people across the AR process.
Through practical examples and live demonstrations of AI-powered Collections and Cash Application Agents, you'll see how agents can prioritize work, resolve unmatched payments, automate customer interactions, and continuously support AR teams in their day-to-day operations.
But we'll also look beyond technology. We'll share lessons for introducing Agentic AI into finance: where to start, which use cases are best suited for agents, where human oversight still matters, and common mistakes to avoid.
Join us for a practical look at what Agentic AI means for Accounts Receivable – what is possible today, what is coming next, and how finance organizations can prepare for a more autonomous future.
Key takeaways:
- Learn how Agentic AI differs from traditional automation
- Discover how to identify the right processes and use cases for AI agents
- Find out where human oversights and controls matter most
Speaker
Nils Strachanowski
VP Product Order to Cash
Serrala
Drawing on experience across consulting, pre-sales, product management, and business strategy, Nils combines deep product expertise with a strong commercial mindset. He is shaping the next generation of Order to Cash solutions by embedding AI and intelligent automation into finance workflows, enabling organizations to simplify operations, unlock working capital, and move toward autonomous finance.
Today, Nils leads the product strategy for Serrala's Order to Cash portfolio, trusted by more than 500 enterprise customers worldwide. Working closely with customers, partners, and product teams, he drives innovation that enables finance organizations to increase automation, improve operational efficiency, and gain greater visibility across the entire Order to Cash process.
Nils Strachanowski is Vice President of Product for Order to Cash at Serrala, responsible for the strategy and evolution of the company's Order to Cash product portfolio. With more than a decade of experience at Serrala, he helps shape innovative Order to Cash solutions that enable global enterprises to modernize their finance operations and accelerate digital finance transformation.
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