LEGO: Building the Next Generation of Shared Services Talent

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LEGO  has had great success in establishing value adding positions within the shared services team that offer a lot of career opportunities to ambitious talent.

Dávid Györi heads The LEGO Group Global Solution Desk, and shares tips on how to build lucrative career pathing – and value-adding service – into your own offerings.

Also: why User Satisfaction is LEGO's number one performance indicator – and tips on how they use the feedback to drive improved performance.