SSO Network
SSON brings you cutting edge reports, articles, interviews and news to ensure you are always at the front of developments impacting shared services and outsourcing. If you are looking for a competitive edge to guide your service delivery model, you've found it!
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More content by SSO Network
Turning Documents into Decisions: Intelligent Document Processing in the Agentic Era
March 24 by SSO Network
In a recent SSON webinar, experts from Base64.ai and High IQ AI explored how automation and AI are reshaping the way businesses process information.
How Modern Finance Leaders Are Redefining the Back Office Playbook with Automation
March 20 by SSO Network
OnPhase explored how automation is transforming financial management
The 2025 North American SSON Impact Awards Finalists
March 10 by SSO Network
The finalists for the 2025 North American SSON Impact Awards have been revealed..
Setting Up a Modern GCC with Gayatri Khanchandani
January 16 by SSO Network
Check out our interview with Gayatri Khanchandani as let's us in on the key insights surrounding shared service centers.
Higher Education SSOW 2024 Post-Show Report
October 17 by SSO Network
We're still buzzing about the incredible success of the Higher Education Shared Services & Outsourcing Week (Higher Ed SSOW) conference in September!
Expert Insights on Record-to-Report (R2R)
September 25 by SSO Network
Christian Mroz and Barbara Cech share their insights on the future of Record-to-Report
A Guide to Mastering Shared Services Implementation in Higher Education.
July 31 by SSO Network
Discover Kellie Campbell’s expertise tips on communication, service selection, SLA crafting, transparency, and budgeting.
How to Make Digitization Meaningful to Employees
April 18 by SSO Network
This week, we are revisiting a great article from last year’s Intelligent Automation World Series Virtual Summit, with top tips on how to make digitization meaningful to employees. Etienne Grisvard, H...
Ask The Expert Series Booklet
January 04 by Evan Beebe
To provide in-depth coverage of shared services-related issues, we have turned to the SSON Global Advisory Board for assistance. Now, these advisory board members have taken over “Ask the Expert”, an...
How KPMG Boosted Its Customer Experience & Back-Office Support
November 03 by SSO Network
In recent years, KPMG successfully boosted its customer experience and back-office support by tapping into the emerging trend of global outsourcing diversification spurred by the COVID-19 pandemic. Fi...
Bridging the Contract Value Gap
November 01 by SSO Network
The latest case study from Edgeverve talks through how AI is revolutionizing the world of contract analysis.
The RPO & High-volume Hiring Playbook
September 12 by SSO Network
Agility is everything when approaching talent and recruitment in 2023 and beyond. But what does this buzzword mean? Page Outsourcing explains in their latest whitepaper.
