What We’ve Learned from 50+ Agentic AI Implementations

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This webinar will take place on:
4 November, 2026
10:00 AM - 10:45 AM EST


The GBS industry has been talking about Agentic AI for the last two years and in that time we've learnt a lot about what works, what doesn't and how to drive ROI.

In this webinar, we'll distill the takeaways from 50+ implementations that across the last 2 years, for brands such as E.ON, Siemens Energy, Experian and Holcim.

Specifically, we'll be looking into:

  • Data Preparedness: What your data actually needs to look like before you get started
  • A realistic perspective on the average level of straight-through processing you can expect after go-live and ongoing
  • What it takes to get to 90% straight-through processing Knowledge architect, prompting engineer, agent owner: What are the new roles that appear?
  • What an Agentic AI implementation will really cost you (in time, effort and tokens)
  • How to go from using Agentic AI for personal productivity to a swarm of Agents driving end-to-end processes
  • Change management in the Agentic Era: What successful companies are thinking about

Speakers

Preethi Anand Preethi Anand
VP Operations
Hypatos
Uli Erxleben Uli Erxleben
Founder & CEO
Hypatos

Dr. Uli Erxleben serves as the Founder and CEO of Hypatos, a company based in Berlin and New York that specializes in developing machine learning software for document processing automation. Uli holds a Bachelor's and Master's degree in Accounting and Finance from the University of St. Gallen, as well as a Ph.D. in Finance from TU Darmstadt. Following his academic achievements, he gained professional experience at McKinsey & Company in Berlin and Palo Alto. Subsequently, Uli served as the Managing Director of Rocket Internet SE in the US and played a key role in overseeing early-stage investments at ProSiebenSat1 SE. Since 2014, he has been an entrepreneur focused on process automation within the finance sector.

Sally Fletcher Sally Fletcher
Head of Thought Leadership & Community
Hypatos

Sally Fletcher is Head of Thought Leadership and Community at Hypatos. Her role is to produce cutting-edge reports, webinars, and podcasts that help the GBS community navigate a path to Agentic GBS and transition to Global Business Services of the future. Before Hypatos, she spent 13 years at SSON in various roles, most recently as Managing Editor for SSON Digital and prior to that as Producer for SSON's Shared Service Week Events in North America, Europe, and Asia. 

Sponsored by

Hypatos

We respect your privacy, by clicking ‘Register’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.