Automating Intelligently: Why Automation Success is much more than Straight Through Processing (STP)
How banking and financial services can tie automation back to business outcomes
In the second webinar of the Automating Intelligently series, join Kyle Hoback and Nicki Willi of WorkFusion as they discuss metrics for tracking automation success well beyond straight-through processing (STP).
In the second webinar of the Automating Intelligently series, join Kyle Hoback and Nicki Willi of WorkFusion as they discuss metrics for tracking automation success well beyond straight-through processing (STP).
According to Gartner, by the end of 2022, “60% of automation projects will fail because results metrics are not tied to business outcomes.” But which metrics are best suited for tracking success? Join Kyle and Nicki as they:
- Discuss why straight-through processing (STP) is not the sole metric to track for automation success
- Demonstrate the high impact of automation on KYC document processing and adverse media monitoring
- Discuss STP-alternative metrics that help indicate automation success
All attendees will also receive the downloadable Gartner report, “How CIOs Can Choose the Right Metrics to Quantify the Benefits of Financial Services Automation Investments.”
Speakers
Kyle Hoback
Director, Intelligent Automation
WorkFusion
As WorkFusion's Director, Intelligent Automation, Kyle helps Banking, Financial Services, and Insurance leaders understand how Intelligent Automation is improving operational efficiency and enhancing customer and stakeholder satisfaction. Before joining WorkFusion, Kyle consulted public and private sector organizations on more effectively using their data and systems.
Nicki Willi
Head of Pre-Sales
WorkFusion
Nicki Willi is the Director of PreSales at WorkFusion and works to make sure customers clearly see how the WorkFusion technology can provide value to their organizations. Nicki has over 20 years experience supporting automation technologies.
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