Shared Services Trends | SSON
"Digitizing the Customer Experience" – ScottMadden's Brad DeMent, Conference Chair, Summarizes SSO Week 2018
April 04 by Press Release SSONScottMadden, Inc., a general management consulting firm, recently joined industry leaders at SSON’s 22nd Annual North American Shared Services & Outsourcing Week (SSOW) to provide strategies for e...
ROBOTIZING YOUR FINANCIAL CLOSE PROCESS: INDUSTRY SURVEY RESULTS
March 28 by SSON
SSON and BlackLine conducted a survey of global finance and accounting leaders to gain a better understanding of robotics automation and the dramatic impact it can have on technology, process, and peo...
Chairman's Takeaway of SSO Week North America Trends
March 23 by The Shared Services & Outsourcing Network EditorHighlights of 4-days of brilliant presentations – key trends
Eight Reasons You MUST Demonstrate the ROI of Your Innovation Projects
March 23 by The Shared Services & Outsourcing Network EditorAvoid the Innovation Backlash by focussing on ROI – from the startWe all know innovation is critically important, and with Intelligent Automation having taken over corporate wishlists, it's easy to be...
Chairman’s Takeaways SSO Week North America 2018
March 22 by Shared Services & Outsourcing Network
Brad DeMent, ScottMadden – Chairman’s Takeaways SSO Week North America 2018
The surprising argument for gender diversity in digital
March 12 by Gianni GiacomelliNearly 75 percent of Americans say discrimination against women is a problem in the tech industry.
How to Redesign for Knowledge Work – and why Outsourcing Can Help
March 01 by Syazana LimWhat does shifting towards a "Knowledge economy" mean? We'll tell you
Robotizing your Financial Close Process: Industry Survey Results
February 26 by SSON Industry Reports
The Global Finance and Accounting Industry Survey Report provides an understanding of the strategies and approaches to automation adoption in the financial close process.
How Do You Optimize Talent (And Salaries) Globally?
January 12 by SSON Industry ReportsA trend that weighs heavily is the shift towards effectiveness trumping efficiency in Shared Services roles
Optimizing Your Shared Service Center with Risk Intelligent RPA™
December 19 by SSONIt’s no secret that there has been one topic in the finance community that has been growing louder and louder: Robotic Process Automation, or RPA. However, Trintech takes RPA one step further with Ris...
The end of Shared Services as we know it?
December 04 by SSON Industry Reports
Services delivery trends: Smaller, geographically dispersed, centers more responsive to local customer needs
Thinking About Cognitive Automation: Won’t You Join Me On The Journey?
November 14 by SSONWhen companies take the leap into “Automation World,” they typically arrive first in RPA Land, where they can easily configure the software to automate repeatable and mundane processes. Extending thes...
