Presented by Deborah Kops, who is recognized as the true First Lady of Shared Services & Outsourcing, SSON HARDtalk discusses the underlying issues that everyone is thinking, but few will actually voice, with the most influential executives involved in shared services and outsourcing. Episodes are available for all SSON members. If you are not yet a member, simply subscribe to watch one of the hardest-hitting and most honest accounts of what is really happening within shared services and outsourcing.