Data
5 Checks to Ensure Your IT Infrastructure is Future-Proof
May 06 by Vladimiro Ferreira
Future-proof your business with five essential IT checks that keep your infrastructure agile, secure, and ready for what's next,,,
CFOs as Storytellers: 5 Top Tips for Transforming Data into Influence
April 01 by Beth Brown
Discover 5 Top Tips for Transforming Data into Influence
Organizing and Utilizing P2P Data From Chaos to Control
December 11 by Alex Roberts
Our speakers shared their expert perspectives on the best practices for effective organization and utilization of P2P data
How Do Sourcing Objectives and Criteria Determine the Sourcing Approach ?
December 19 by SSON Editor
The new Outsourcing Report by SSON Research & Analytics presents a number of opportunities for the Future GBS Model
How to Raise the Profile of Payroll from "Pay Execution" to "Pay Equity"
July 10 by Barbara Hodge
There are 5 million job titles within payroll on LinkedIn right now. It’s safe to say there's a lot going on in the payroll industry at any given time.
The State of Intelligent Automation Global Market Report H1 2022
June 23 by Barbara Hodge
While automation has been actively deployed within GBS and shared services for nearly a decade, its early wins were measured mainly via common transactional metrics of cost, speed, and quality. Today,...
Creating the Optimal Data Management Center
June 04 by Barbara Hodge
Robert Weltevreden has been described as “one of the few truly full stack GBS leaders out there.” So what makes him special?
Global State of the Shared Services & Outsourcing Industry Report 2022
February 24 by SSON Industry Reports
Staying on top of shifts in the shared services market is key. Start here
Robotic Process Automation and AI in Shared Services
February 05 by Anshu Gupta
How can next-level robotics complement and enhance an existing RPA implementation across a wider range of tasks?
Highlights from the Top 20 Most Admired SSOs & GBS 2021 Benchmarking Analysis
September 08 by Syazana Lim
This summary report provides a preview of the results from the Top 20 Most Admired Shared Services Organizations (SSOs) and Global Business Services (GBS) benchmarking study 2021.
Hiring People "Not Like You"
February 10 by Chris McCann
It's the primary obstacle to achieving the next stage of value proposition for shared services
What Will Save BPOs?
November 30 by SSON Industry Reports
Data automation as the ultimate battleground in service differentiation
