Healthcare
Is Corporate USA Underestimating the Need (and Opportunity) for Healthcare Transformation?
October 11 by SSONMany companies are overlooking just how much they are bleeding out through insufficient and ineffective governance of healthcare. Why “now” is the time to do something Healthcare cost governance...
Five Questions You Should Be Asking About Your Healthcare Expenditures
July 06 by SSON1. What are the key metrics we employ to ensure our healthcare dollars are being deployed effectively & efficiently?2. How is our organization ensuring that our third party administrator is paying...
Healthcare Cost Governance: New Frontier for Shared Services/Global Business Services?
June 24 by SSONWhat is "healthcare cost governance"? Why is it so important to large self-insured organizations?With healthcare costs growing at nearly 3 times the rate of inflation, it is now the second largest "pe...
The SSO Director's Guide to Reducing Healthcare Costs
June 15 by SSON Industry ReportsHow to better control the cost of employer-sponsored medical plans.What is "healthcare cost governance"? And why is it so important to large self-insured organizations?Healthcare costs are escalating...
What's the Most Critical (but also most overlooked) Healthcare Metric for Self-Insured Organizations?
June 09 by SSONThat’s a challenging question, because it depends, to some extent, on an organization’s culture, the industry it operates in, senior management’s perspective on healthcare, and whether you ask the emp...
Best of the New Year's SS&O News You Need to Know...
January 08 by SSONAll the SS&O News that's fit to print [and to read!] NASA Shared Services Center at Stennis will administer contract The Sun Herald NASA has awarded a contract to Science Applicatio...
Picking Best Practices to Drive Improved Performance Across Healthcare
December 04 by SSON EditorHow to choose the most effective approach to improve cost structure and deliver better patient care across healthcare in America The US healthcare sector today ranks as one of the industries most...
The World-Class Performance Advantage: HR, IT and Finance Benchmarks
December 10 by SSONHow do your operations compare across HR, IT and Finance? Benchmark against the metrics compiled by the Hackett Group and SSON. – see large version.
IT Investment Isn't the Problem – Poor Project Management Is
December 10 by SSONLast week President Obama complained of the deplorable state of technology within public sector institutions. But are the obvious problems of the Obamacare website representative of what’s goi...
The SSON Daily News: October 30, 2013
October 30 by SSONOctober 30, 2013 Exclusive: BPO Signings Up 60% in LATAM this Year While the European BPO market stagnates, business in the Americas is booming, with LATAM recording a 60% rise in signings so fa...
Public Sector Concerns: Employee Elimination
January 10 by SSONWhether you are considering a new implementation or improving an existing shared services organization, a robust business case is always required. In a workshop that discussed the building of a busi...
US Healthcare Reform and Shared Services
January 10 by SSONThe ongoing and increasingly rancorous debate over healthcare reform in the US is clearly set to define at least the first part of President Obama’s time in office. While as yet the precise te...