Healthcare Cost Governance: New Frontier for Shared Services/Global Business Services?

What is "healthcare cost governance"? Why is it so important to large self-insured organizations?With healthcare costs growing at nearly 3 times the rate of inflation, it is now the second largest "people" expense behind salary. It's projected to continue to grow at 6% per year through 2023, per the Medicare administration. Healthcare represents about $13,000 per U.S. employee, with the employer typically picking up $10,000 of that total. So, for a 10,000 employee U.S. based company, that’s $100 million per year in expenditures with another $30 million being borne by employees.Medical bills and their coding is extremely complex, with a staggering error rate pegged at about 12.1% per the fiscal 2015 Medicare audits. These error rates vary widely depending upon the medical product or service, with an error rate of 39.9% for what is considered "durable medical equipment". Add to this that while the employer ultimately bears the bulk of the cost, they often have little to no influence on the medical provider selected. The level of care varies dramatically across medical providers and facilities, with only 7% of the 4,000+ hospitals in the United States garnering Medicare’s 5 star rating. And sadly, there seems to be no meaningful correlation between cost and quality.So, SSON is spearheading a campaign to learn more about healthcare costs, specifically: how you and your team can "move the needle" on cost and quality of healthcare for your organization.Learn what best practices are being deployed by leading edge companies like Walmart, Boeing, GE, Lowes and Catholic Healthcare. Hear first hand from practitioners as they start to explore how their shared services/global business services organization can play a role in better safeguarding & optimizing their healthcare spend.This is a leading edge topic that should be of great interest to both HR & Finance leaders. Let us know what you are doing by emailing me directly.[inlinead]

Healthcare Cost Governance: New Frontier for Shared Services/Global Business Services?

Upcoming Events

The Top 5 Priorities of Forward-Thinking CFOs in Midsize Businesses

Inside ASP’s AP Transformation: What It Really Takes to Modernize Global Invoice Processing in SAP

Your Payables Are a Cash Flow Weapon: How to Optimize Working Capital When Every Forecast Is Wrong

How to Scale Agentic AI Without Failing: From Pilot to Production

Visibility Wins: From Data to Decisions at British American Tobacco

Today’s AI for Finance: with Yooz the Future of Accounts Payable Starts Now!

Follow Us

Latest Webinars

Consolidating R2R at Enterprise Scale

Redefining Finance Value: Key Insights from SSOW Europe 2026

IntelliChief AP Automation: AI + Advanced ERP Integration for Performance, Confidence, and Value

Recommended

Crafting Teams That Deliver Excellence: Nick Fury’s Framework from Avengers

8 Steps for Integrating DEI into the GBS DNA

The AI Edge: From Experiments to Strategic Advantage in Talent Acquisition

Lookin’ for Love in all the Wrong Places: Hiring Managers Miss the Right GBS Tal...

NEAR, NOW, NEXT. Why Latin America is ready to supercharge your North American b...

Five GBS Leadership Actions to Deliver High-Impact AI

The Better Agents We Need: Reclaiming Human Agency in the Age of AI

The Symbolic Shift: Technology, Meaning, and Leadership in Shared Services

A Guide to Future-Proofing Your Workforce

HR SSOW Post-Show Report

Agile Leadership in GBS: Leading Through Uncertainty and Change

Engage, Empower, Retain: How AI and Mindset-Centric Design Transform Onboarding...

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY

Healthcare Cost Governance: New Frontier for Shared Services/Global Business Services?

Upcoming Events

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Recommended

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY