October 30, 2013
Exclusive: BPO Signings Up 60% in LATAM this Year
While the European BPO market stagnates, business in the Americas is booming, with LATAM recording a 60% rise in signings so far this year. The telecoms sector continues to drive much of the growth, while the region is providing an increasing number of transformative services to the United States, particularly multi-channel customer management services aimed at the growing Hispanic population.
ReadSoft expands IBM partner...
Upcoming Events
Doing More with Less: How Resourceful Workplace Teams Drive Culture and Impact
21 January, 2026
Online
Evolving AP into a Spend Management Engine: How Sourcing, Contracts & Procurement Drive Real Value
22 January, 2026
Online
Follow Us
Subscribe to our Free Newsletter
Insights from the world’s foremost thought leaders delivered to your inbox.
Latest Webinars
The Real Journal Automation Gap: Why Posting Is Solved but Creation Is Not
2026-03-26
10:00 AM - 10:45 AM EDT
Most finance teams believe journal automation is largely solved. In reality, what has been automated...
From Excel to Control: How Finance Teams Build a Structured, Audit-Ready Close with AI-Ready Foundations
2026-03-05
10:00 AM - 10:45 AM GMT
Many finance teams in growing organisations still rely on Excel for reconciliations, journals, and c...
Next-Gen GBS: Leveraging AI to Lead in the Big Finance Age
2026-02-26
10:00 AM - 11:00 AM EST
As shared services and GBS organizations take on broader mandates and higher transaction volumes, th...
