operations
The Process Intelligence Playbook
June 07 by Shared Services & Outsourcing Network
In this playbook, Skan.ai equips organizations with the knowledge and tools to leverage cutting-edge AI to achieve operational excellence and business transformation.
Finance Transformation Starts with a Teardown to Core Processes
July 27 by Chris McCann
In order to build a finance function that meets the needs of your organization you need to tear it down to its basic building blocks and build it up from there.
[Webinar] Nailing Service Management: How to Run an Effective & Efficient GBS
April 16 by Barbara Hodge
Service management lies at the heart of service delivery
Starbucks' HR Digitalization Roadmap to Enable Work Efficiency for the Future
March 25 by Beth Hampton
Ahead of her presentation at the 9th Shared Services & Outsourcing Week China, we spoke with Jenny Zhang, Partner Resource Shared Service Director at Starbucks.
Successful SSC Performance: What's the Secret?
September 03 by Lee Brittain
It's still Process, Technology, Customers and People – but what does each group require?
New Global SSO Role is Ticket to AIG Getting Ahead of its Peers
June 28 by Barbara Hodge
New Global Head of Shared Services role will spearhead better enterprise-wide use of technology and innovation
