ProcessExcellence
Why Are GPOs Apparently "Failing" to Deliver?
July 05 by Maciej PiwowarczykGlobal Process Owners drive transparency and efficiency – so why do so many GPOs still apparently fail to deliver?
North American SSOW Impact Award Winners!
October 24 by Naomi SecorThe SSON Impact Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates Shared Service Centers and service delivery teams who have exceeded industry standards in...
SSON's Process Excellence Market Report 2021
September 16 by Naomi SecorHighlighting five capabilities that are imperatives for success as companies —and their shared services organizations—move to an increasingly digitized enterprise platform.
Overcoming 3 Key Operational Challenges During the Pandemic
March 18 by Beth HamptonPerspectives from AECOM's Former Head of Process Excellence & Transformation, who talks key survival tactics and growth objectives to maintain service delivery
SSON Intelligent Automation Global Market Report 2020 (H1)
July 30 by SSON Industry ReportsA practical guide to setting up a data strategy to drive cognitive automation and process excellence
Process Excellence for Frictionless Finance
March 03 by SSON EditorialFor any big enterprise, today’s imperative is to transform digitally, reduce manual work and cost, and achieve world-class operational efficiency – and Finance is the ideal place to start.