SSON Intelligent Automation Global Market Report 2020 (H1)

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With “data is the new oil” becoming the new slogan for boards and CEOs, the pressure has trickled down to GBS/SSO leaders and CIOs to get going. Indeed, the pressure is coming thick and fast from top and bottom.

Business transformation, RPA and Smart Automation have suddenly become the top priority for most IT organizations – but these are just as suddenly running up against a brick wall in the form of a bottleneck of data availability.

What’s the smart service delivery leader to do? Is there a proven approach available to a practical data strategy?

In this report, leading SSO and GBS practitioners get much-needed answers.

We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

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