digitalization
Future of Work – the Value of Empathy in the Age of Remote Everything
August 18 by Samir BagriWhich organization will see the silver lining in the pandemic cloud and take the lead in defining the Future of Work?
Evolution of the Enterprise Workforce in the Age of Automation
January 12 by SSON EditorialThe long-standing debate of the human workforce against the digital bot is now over. To remain competitive, organizations not only need to show improvements in their customer-facing capabilities, but...
Don’t Sleep through the Digital Opportunity
November 26 by Kai-Eberhard LuegDigitalization challenges us all but of offers some critical wins
Developing the Right Culture to Create Digital Effectiveness
June 13 by Gary ThompsonTechnology is seen as a magic wand, but the other legacy issues that need addressing are legacy management and staff.
SSON’s “How To” Guide to: Process Discovery
February 26 by Barbara HodgeHow to support your digitization initiative through detailed process evaluation
The Future of Business Services: Digitalized GBS
February 21 by SSON EditorAutomation is offering a faster, cheaper and less painful bridge to GBS
Direct Commerce Platform enables eInvoicing with Italian Government
February 11 by SSONDirect Commerce successfully integrates with SDI facilitating fully automated electronic invoicing for B2B Enterprise in Italy
How GBS Supports Digitalization
May 25 by SSON EditorToday’s imperative: organizational agilityOne of the reasons GBS is so sought after is that it supports organizational agility. Today's enterprise needs to be able to react quickly to opportunities,...
Why do 70% of all digital transformation projects fail?
April 10 by Tony SaldanhaWhy digitalization failure is more often down to execution mistakes – not underestimating the opportunity.
The Business Case for Digitalisation
August 01 by Dr. Jens MadrianSeveral years ago when I was CFO at a large corporate, we found ourselves in a boardroom reviewing the business case for implementing digitalisation into our retail business. The argument presented ap...
Capturing the Rewards of Digitalization Across the Buyer and Supplier Ecosystem
January 30 by The Shared Services & Outsourcing Network Editor– interview with Stephan Albers, OpusCapitaRequisition-to-pay is one area within Finance services that is getting a lot of attention lately, because it offers so many opportunities for driving improve...
SSON Global State of the Shared Services & Outsourcing Industry Report and Analysis 2016
November 16 by The Shared Services & Outsourcing Network EditorIn the global shared services & outsourcing survey we wanted to find out which levers practitioners around the world were using to drive performance.