SSON Global State of the Shared Services & Outsourcing Industry Report and Analysis 2016
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Global Outsourcing Industry
In our 2015 global shared services & outsourcing survey we wanted to find out which levers practitioners around the world were using to drive performance.
In the 2016 survey, we asked how they were using these levers to drive performance.
Read it here.
Note: report originally posted online March 2016