Lee Coulter
SSON Podcast Shines Light on Emerging Start-ups that will Shift the Services Landscape
March 13 by SSO Network3 of SSON's leading voices go on the record with Seth Adler
RPA Is the Icing on the "Cupcake Cake"
October 25 by Lee CoulterThere's a wonderfully easy way to explain RPA – and if anyone can, SSON's Chief IA Officer can!
Global Intelligent Automation Market Report H1 2018: How to Scale Robotics
July 17 by Barbara HodgeHow to Design for Enterprise Scale and Total Program Yield in your Intelligent Automation Program
SSON Podcast: Lee Coulter returns for Ep.56
May 12 by Seth AdlerLee Coulter joins us. Welcome to SSON on B2BiQ, I'm your host Seth Adler. Download episodes on ssonetwork.com, through our app in iTunes, in the iTunes podcast app, in Google Play, or wherever you cur...
Global Intelligent Automation Market Report [H2 2017]
December 21 by Intelligent Automation – SSON ResearchHow to establish the optimal operating model, governance practices, and dealing with automation anxiety – plus: a special section on future technologies including Internet of things, blockchain, 3-D p...
Podcast with Ascension's Lee Coulter: Machine Learning and what it entails
August 17 by Lee CoulterPodcast interview with the CEO of the Shared Services organization at Ascension who also heads the current IEEE standards initiative for intelligent automation, AND has the role of Chief Intellig...
Global Intelligent Automation Market Report (H1 2017)
July 31 by Global SSON Industry ReportMANAGING DISRUPTIVE CHANGE A new operational model enabled and built by intelligent automation Most organizations are finding themselves in an Uber moment, as enormous disruption...
New Global Intelligent Automation Market Report Finds Biggest Wins Still in RPA, But Market Focus on Artificial Intelligence
July 31 by Shared Services & Outsourcing NetworkThe Shared Services & Outsourcing Network (SSON), the world’s leading forum for business services executives, has today released the Global Intelligent Automation Market Report (H1 2017)...
The New 'Science Fiction' World of Shared Services
March 30 by SSO NetworkAt the 21st annual Shared Services and Outsourcing Week North America, the world's largest conference for shared services and outsourcing practitioners, we uncovered some of the mega-trends impacting...
Telling versus Doing
March 03 by Lee CoulterI was thinking earlier this week about a time years ago when I had a manager significantly change my performance review after that first meeting, when the he gave me my review. I was working at Gene...
How We Deal with Change (and Stress)
February 18 by Lee CoulterWe are all dealing with a lot of stress as we roll out our implementation at MSC. I was reminded of some conversations I had with folks about what it would be like for us in the winter. Last summer,...
Cutover Weeks Are Stressful
February 02 by Lee CoulterAdventure. Journey. Quest. In none of these is it a given that it will be easy, clear, or even that there is an end or a point at which you can say "I’m Here. This is now complete." In eac...