
Lee Coulter
More content by Lee Coulter
Ensuring AI Readiness in Your Next Transformation: Insights from Chazey Workshop at SSOW
March 25 by Sally FletcherEnsuring AI Readiness in Your Next Transformation: Insights from Chazey Workshop at SSOW
How GBS Leaders Should Prepare for the Trump Administration
November 13 by Lee CoulterSSON Digital sat down with Lee Coulter, Chief Transformation Officer at Chazey Partners to discuss what the US election results mean for the future of GBS.
Transformation in the Age of AI
August 12 by Beth BrownLearn how AI opens up new possibilities, the growing importance of effective transformation and function-specific operating models with impact.
EP17 The critical link between digital transformation and GBS (Global Business Services) with Lee Coulter
September 26 by Barbara HodgeBarbara Hodge sits down with Lee Coulter, a GBS leader in enterprise and intelligent automation/AI (artificial intelligence) to talk about he opportunities GBS teams have ahead to create enterprise tr...
2022 State of Industry IA Market Report
April 29 by Lee CoulterIntelligent Automation (IA) is answering the call to solve a growing labor shortage and changing the way we think about service delivery.
The Next Level of Automation Connects Unstructured Data, Advanced AI Services, ML Driven Orchestration, and Seamless Bot-Human-Bot Interaction Together.
December 10 by Lee CoulterTechnologies are available now that can bring together many different capabilities needed for more far-reaching automation. Assembling the right capabilities with the best expertise has broadened the...
SSON's Intelligent Automation Report: Driving Business Resiliency & Digital Excellence in Shared Services
December 07 by Lee CoulterIn the second SSON IA report of 2021, read on to learn more about the big ideas, recent history, case studies, company and customer perspectives and a bit about the future in the transformative power...
RPA Is the Icing on the "Cupcake Cake"
October 25 by Lee CoulterThere's a wonderfully easy way to explain RPA – and if anyone can, SSON's Chief IA Officer can!
What Most Automation Pilot Failures Have in Common
October 03 by Lee CoulterThere is a lot of chatter about both successful and failed Automation programs. What sets them apart? Lee Coulter highlights some fundamental mistakes
Data: Delicious, Nutritious and Digestible
June 12 by Lee CoulterThe world of data that we’ve lived in for the last 30 years is almost irrelevant when it comes to Machine Learning (ML or AI).
Podcast with Ascension's Lee Coulter: Machine Learning and what it entails
August 17 by Lee CoulterPodcast interview with the CEO of the Shared Services organization at Ascension who also heads the current IEEE standards initiative for intelligent automation, AND has the role of Chief Intellig...
"LEE TALKS" Episode 6: Wisdom Comes From Scar Tissue
May 02 by Lee CoulterLee Coulter's Intelligent Automation Interview Series: Episode 6Rochelle Hood, SSON’s Global Head of Customer Analytics and Research, leads an interview series with on eof the world's foremost Sh...