skills
Top 6 Places to Find AI Talent
August 17 by SSON EditorThe hunt for AI talent is in full swing, and businesses from every industry and corner of the world are seeking workers who understand the latest AI solutions.
Soft Skills – A Priority for Procurement
March 29 by Canda RozierSoft skills are too often overlooked and undervalued, especially in less mature procurement organizations.
How to Succeed as a Global SSO/BPO Delivery Manager
February 25 by Uday Kishan NarayanamThe continuity of service delivery / excellence before and during COVID-19 was primarily possible due to the service delivery managers who managed the process streams
Hiring People "Not Like You"
February 10 by Chris McCannIt's the primary obstacle to achieving the next stage of value proposition for shared services
GBS and the Future of Work: A Clear Vision for Takeda Business Solutions
January 12 by Sanjay PatelHow does a GBS leader navigate FOW, a modern location strategy, and skills requirements? Find out in this Q&A with one of SSON's Global Advisory Board members
Transformation (Part 5): 21st century intercultural skills
January 02 by Ilse KerlingIn this article we examine the key question: do you know your stakeholder well enough? Do you understand the culture?
SSON announces ground-breaking partnership for Online GBS Certification
November 16 by SSONPartnership with team of ex-P&G executives to launch Professional GBS Certification Program
Going hunting: The current state of the GBS talent market
October 21 by Deborah KopsDon’t despair, GBS professionals. There remains a market for talent with certain capabilities to deliver the GBS promise [with the emphasis on 'certain'].
War-time Leadership During Covid-19 Crisis
April 30 by Dr. Sumit Mitra10 tips to surviving a crisis, based on Tesco's GBS leadership
Shared Services Skills Gap? 3M & WEBCON on Why CEE Offers Solutions
September 13 by Barbara HodgeLots of reasons play in favour of Central and Eastern Europe – not least of all the lack of technical legacy systems (i.e., baggage)
EGYPT: Uniquely Positioned for Value-Driven Services
August 11 by SSON Industry ReportsSSON survey identifies talent, infrastructure, and Center of Excellence-based opportunities as Egypt’s “sweet spot”.
6 Reasons Shared Services is Such a Great Career
June 20 by Simona Simion-PopescuMission Possible: Why "101" is a magic result at Coca-Cola Hellenic [hint: it's a talent incubator second to none]