University of Michigan
How to Lead Shared Services from Implementation to Stabilization
May 15 by The Shared Services & Outsourcing Network EditorHow to shift your leadership priorities and skills as you move from planning service delivery centers to stabilization/ business as usual
Accenture wins Telenor contract; University of Michigan's SSO finally kicks off; and Canada suffers onsite-outsourcing backlash
July 18 by Rakesh SanganiRakesh Sangani, SSON Editor-at-large, evaluates what's behind the recent headlines Telenor award Accenture $215 million 5 year outsourcing deal Telenor announced that it has selected Acce...