You were referred to me by an individual working for The Hackett Group. I am an interested in obtaining performance metrics (i.e., what is measured, how they are measured and the calculated results) from like-kind &quote;Best In Class&quote;

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You were referred to me by an individual working for The Hackett Group. I am an interested in obtaining performance metrics (i.e., what is measured, how they are measured and the calculated results) from like-kind "e;Best In Class"e; shared services providers from around the country. Do you know where I can obtain information such as this? I've been hunting for a few weeks with no success. Your repsonse and information is greatly appreciated! Regards, Tracie Martin 281-744-3914 (cell) tmartin@eagle.org

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