Diving Into Data Posts


What do the number of job ads tell you about the local Shared Services market? Actually, a lot.SSON Analytics [formerly Dart Institute] has a wealth of data on the number and location of s...
SSON’s data analytics center, Dart Institute, recently expanded its offerings via the newly launched City Cube, an interactive data tool that compares cities around...
SSON’s data analytics center, Dart Institute, recently expanded its offerings via the newly launched City Cube, an interactive data tool that compares cities around the world acr...
Nordics Centers Migrating South
Published: 2016-09-12
SSON Editor's analysis of Dart Research & Analytics ReportAs shared services continue on the path to becoming more entrenched in organizational operations, the combination of available skilled talent and experience in Cen...
Malaysia: Its Strength is Language
Published: 2016-09-06
Malaysia is one of the most popular countries for shared services and BPO operations in Asia. Since 2000, there has been a steady increase in both captives shared services centres (SSCs) and BPOs, while the rati...
SSON’S global analytics center, DART Institute, has reviewed internal and external data on Shared Services Centers in Latin America.Shared services as a means of lowering cost and...
While North America remains the largest global market for shared services, in Europe, the UK and Ireland have long held the lead position. With the global appetite for shared services showing no signs of slowing down, we can expect to see more int...
China is no sleeping dragon, and yet, for all the attention focused on it by the global shared services industry, there is relatively few Shared Services Centres outside Shanghai and its suburbs. And for now, Shanghai shows no signs of losing its...
China is no sleeping dragon, and yet, for all the attention focused on it by the global shared services industry, there is relatively few Shared Services Centres outside Shanghai and its suburbs. And for now, Shanghai shows no signs of losing its...
Iberia has long been an attractive location for shared services supporting European and African organizations from nearshore. Since 2000, delivery centers across the region have grown by more than 100%, with most o...
If the global Shared Services industry were an alien force with a mothership, there’s a pretty high chance you’d locate it sitting somewhere in the dusty Nevada desert, or high in the snow-topped mountains of Colorado, or possibly sunning itself f...
The Philippines is host to one quarter of all shared services centres across the ASEAN region. Given its cultural affinity to North America the country has long been a favorite for voice-based support service. H...
The Philippines is host to one quarter of all shared services centres across the ASEAN region. Given its cultural affinity to North America the country has long been a favorite for voice-based support service. H...
The Association of Southeast Asian Nations (ASEAN), with its combined population of approximately 625 million people, and nominal GDP of more than $2.6 trillion, is a force to be reckoned with. If the region represented a single country, it would...
Iberia has long been an attractive location for shared services supporting European and African organizations from nearshore. Since 2000, delivery centers across the region have grown by more than 100%, with most o...