Global Advisory Board - Deborah Kops Posts

The do's and don'ts of SSO career etiquette as laid out by the "First Lady" of Shared Services
This will have you alternatively laughing out loud and wincing in agreement. As ever, Deborah Kops hits the nail on the head. So now what?
SSON Global Advisory Board member Deborah Kops on whether your GBS initiative it just a paper exercise? Or will it drive real transformation?