5 Things to Bear in Mind When Speaking with Clients
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Last week, I had a chance to speak with many of our live Client CEOs and executives. I do my very best to connect with the senior leaders of all of our Clients on a periodic basis. For new Clients, that is every three months. For our more stable Clients, that is a minimum of twice a year. Despite the fact that we communicate like crazy (in our opinion, anyway) and have multiple established feedback mechanisms, it is always surprising to me to find out how much our communications don’t al...
