Procter & Gamble, Merck, among big winners at SSON Excellence Awards Asia 2012

In an astonishing feat of distinction, Procter & Gamble representatives went up the stage – thrice – to receive top honors while Merck’s top executive got overwhelming votes to bag a very special award at the recently concluded SSON Excellence Awards, shared services and outsourcing industry’s most prestigious awards ceremony in Asia. Everybody was in high spirits as the ‘largest gathering of shared services and outsourcing professionals in Asia’ pay homage to this year’s best. Held at the Max Atria Hall of the Singapore Expo Convention and Exhibition Centre on 5 September during the 15th Annual Asian Shared Services & Outsourcing Week, this year’s awardees are true inspiration in their respective fields. Below is a recap of the winners in each category: Excellence in Value Creation Winner: Infosys BPO watch the interview Runner-Up: Procter & Gamble Special Mention: SCG Accounting Excellence in Customer Service Winner: Royal Dutch Shell Runner-Up: Bank Mandiri Excellence in Improvement & Innovation Winner: Procter & Gamble watch the interview Runner-Up: Hewlett Packard Development Company Excellence in People and Communications Winner: Procter & Gamble watch the interview Runner-Up: Royal Dutch Shell Excellence in Culture Creation Winner: MSD (a trade name of Merck & Co., Inc.) watch the interview Runner-Up: Vital Shared Services Individual Contribution to Industry - Asia 2012 The final award that was handed out was the Individual Contribution to the Industry Award where the entire Shared Services & Outsourcing Network (SSON) community was given an opportunity to vote for the individual they believe deserves to be recognised for their influence over the entire industry, outside of their standard role. That award went to Sanjay Patel, Executive Director of Asia Pacific & Japan Shared Business Services at Merck. Watch the interview. Asked for his reaction about winning the award, Sanjay enthuses, "I really feel happy knowing that all the work that we put in everyday has its rewards at the end of the day. This award gives us more energy to work hard and continue to innovate and offer best practices that can help the industry." This year’s panel of judges include, Judges: Goh Kim Lee, Senior Director, SBS Finance Asia Pacific, Philips Electronics; GV Prasad, Executive Vice President - Insurance SBU, AXA Business Services; and Tony Breen, Director - Shared Business Services, PepsiCo. "The SSON Excellence Awards provides renewed confidence when you go back to your organizations as the recognition and acknowledgment come from one’s peers" quips PepsiCo’s Tony Breen via a video feed as he congratulates all the winners in front of the cheering delegates. The marvellous evening was capped with a trip down memory lane in a party filled with nostalgic music, fine banquet and an ever closer shared services and outsourcing community. Read the conference review. [eventpdf]

Procter & Gamble, Merck, among big winners at SSON Excellence Awards Asia 2012

To continue reading this story get free access

Process Excellence Events

What We’ve Learned from 50+ Agentic AI Implementations

Why AI Initiatives Stall: The Missing Link Between Content, Context and Business Results

Beyond the Plateau: Automating the Last 20% of AP Without Losing Control

From 5% to 74% Touchless: How Motion LP Transformed AP Through Automation and Process Improvement

Other Upcoming Events

Beyond the Aging Report: A Practical Path to AI-Powered Receivables

Why Q2C AI Initiatives Fail and How Process Intelligence Fixes Them in a Day

Follow Us

Latest Webinars

The Unstoppable Momentum of Deductions and Disputes: Using Agentic AI to Stem the Rising Tide

When AI Does the Work: Designing the New Human + AI Operating Model for Accounts Payable

Beyond the Pilot: What It Really Takes to Build an AI-Ready Enterprise in BFSI

Recommended

Rethinking GBS Success Metrics: What Leaders Are Measuring Now

Guardrails That Shape Trust and Stability

Why Process Foundations Matter More Than AI in GBS Transformation

Networks That Hold the Enterprise Together

Reading the Signals Beneath the Surface

Processes Under Transformation Pressure

Security and Resilience at Scale

Identifying a Corporate Culture That Supports Strong Processes

How Master Data Governance Guides the Path to Actionable Insights

Small Steps, Big Impact: How Incremental Process Improvements Drive Results

When Governance Fails

Ethics at the Core of Governance

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY

Procter & Gamble, Merck, among big winners at SSON Excellence Awards Asia 2012

To continue reading this story get free access

Process Excellence Events

Other Upcoming Events

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Recommended

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY