The Lightbulb Session: What Inspires YOU?

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Barbara Hodge

What "enlightens" us?

SSON's Global Editor, Barbara Hodge, features in Enlighten's Lightbulb Sessions.

She speaks about data, transparency, getting more out of "partnerships" – and why she loves her job!

Filmed at SSO Week Asia, in Singapore, November 2019

Watch the video now to hear Barbara’s leadership insights.

Tags: career BPO sharedservices Barbara Hodge

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The Power of Thinking Differently: Why Process Mapping Falls Short in the Age of Agentic AI

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From Cost Centre to Control Tower: How Platform-Driven GBS is Redefining Enterprise Value in the Age of AI

23 June, 2026

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From Cost Centre to Control Tower: How Platform-Driven GBS is Redefining Enterprise Value in the Age of AI

Why Your AI Costs More Than Your Workforce and How AI Employees Change the Equation

25 June, 2026

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Why Your AI Costs More Than Your Workforce and How AI Employees Change the Equation

From Transactions to Trust: Transforming AP, AR, and Communications into Customer Experience Drivers

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Through Trust and Governance: How AI Agents are Redefining Accounts Payable

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Through Trust and Governance: How AI Agents are Redefining Accounts Payable

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

20 July, 2026

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Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

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