Top 10 Challenges to Global Process Ownership

SSON Editorial

This report features the Top 10 Challenges of implementing and building global process ownership. We used these challenges to help craft the agenda for SSON's first GPO conference in North America: November 18-19 in Atlanta. 1. DEFINITION The GPO role inevitably overlaps with other roles in the shared services and operational structure. It is no easy task to define the specific responsibilities of GPOs and to prevent conflict in the organizational framework. Adding to the challenge is t...
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