Day 13 and the US Government is Still Closed, but Shared Services is Carrying On...

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Today's world news headlines are dominated by the US Government shutdown, after Congress was not able to agree on a budget. And while even the mighty force of Shared Services cannot overcome political infighting, those of you who have been paying attention know just how much money Shared Services has been saving for public sector institutions that have invested in exemplary service delivery models. As a result of the US impasse, 800,000 federal workers face furloughs and more than a million...

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