The Week that Was...Jamaica, IT threatening BPO, top BPO locations, public sector, and more...

Single federal email system delayed amidst continued glitchesOttawa Citizen"Following the degradation in email service in November, (Bell) decided to halt all new migrations," Shared Services spokesperson Marie-HÃªlÃ©ne ...Life Sciences to get highest salary hike in 2016Business Standard (press release) (registration) (blog)It expects a 10.5 per cent salary increase across sectors this year. Consumer goods, automobiles and shared services see a dip in salary projections.VOXX International Corporation Appoints Loriann Shelton As Its New Chief Operating OfficerPR Newswire (press release)She will oversee the Corporate Shared Services Groups, including Accounting, Accounts Payable, Corporate Compliance, Credit, Customer Service, ...BPOjobs at risk to technological advancementInquirer.netJobs in the Philippines' information technology-business process outsourcing (IT-BPO) industry are at risk amid further technological advancement, ...Capgemini appoints iGATE's Srinivas Kandula as CEO of India operationsEconomic TimesKandula, who takes over from Aruna Jayanthi who is now global BPO head of the company said that as far as service line focus areas are concerned, ...The top 40 countries for business process outsourcingConsultancy.ukSkills and availability constitutes 30% of the total. This relates to the estimated size of the IT and BPO (business process outsourcing) sector, the level ...Common Council to rescind Niagara Falls shared services agreementLockport Union-Sun & Journal16, authorizing a shared service agreement with Niagara Falls for assessing services. Instead, the council will authorize the hiring of its own assessor, ...State law pushes West Milford's 'expired' shared services agreement into 2016NorthJersey.comAccording to West Milford Township records, the municipality was unable to end its shared services agreement for the provision of health services from ...Union warns Scottish Government as MoD fires Serco from shared services contractIsland News & AdvertiserGeneral Secretary Mick Cash said: "The fact that Serco are being dumped from their lucrative four year contract for MoD shared services when it ...SAP unifies brands, rebrands acquisitions including AribaSharedserviceslink.comSAP acquired Fieldglass in 2014, a technology provider for procuring and managing contingent labor and services. Hybris, acquired in 2013, delivers ...TradeRocket provides e-invoicing for City of RoswellSharedserviceslink.comTradeRocket, a new SaaS FinTech electronic invoicing and payment platform for the mid-market, announced that it has entered into an agreement to ...Automation Seen Threat to India's Dominance in Outsourcing BusinessNDTVSingapore: India is the world's biggest outsourcing destination in terms of financial attractiveness and business environment, according to a study by ...Business Process Outsourcing carrying the swing: Let's go for it!Jamaica ObserverOne sector which has a bright future in Jamaica is business process outsourcing (BPO), which is the contracting of a business process, manufacturing ...Digital is the way ahead for TCS as outsourcing giant reports flat third quarterDiginomicaSUMMARY: Digital is the direction of travel for Indian outsourcing bellweather TCS, with cloud enterprise systems implementation also high on the ...NIIT Technologies signs IT services & outsourcing deal with OfcomComputer Business ReviewUnder a Â£23m contract, NIIT will help Ofcom in managing its infrastructure and application systems. The company will implement a service delivery ...When Outsourcing Cyber Services Makes SenseGovTechWorksSmaller organizations have the most to gain by outsourcing this capability, Northcutt said, but even large agencies and companies can benefit from the ...US Work Visas Fee Hike: Indian IT Outsourcing Industry Likely To Increase Client Fee To Cushion ...Gizmodo IndiaBut now, it appears that Indian IT outsourcing industry, which comprises of companies like TCS and Infosys, is coining a new strategy to counter the ...Help Desk Outsourcing Levels Off After Sharp RiseComputer EconomicsHelp Desk Outsourcing Levels Off After Sharp Rise January, 2016. The decision to turn over an organization's IT help desk function to a third-party ...Stay with SSON for all the news you need to know![inlinead]

The Week that Was...Jamaica, IT threatening BPO, top BPO locations, public sector, and more...

To continue reading this story get free access

Upcoming Events

Order-to-Cash & E-Invoicing Transformation Virtual Summit

From Visibility to Action: How Finance Risk Intelligence is Transforming Modern Finance Operations

From Legacy to Cloud ERP: How Victrola Transformed Finance with SAP

When AI Runs Accounts Receivable: What's Left for Shared Services?

Beyond Invoice Capture: A Practical Path to Autonomous AP

The Future of Workplace Experience: What Employees Really Want in 2026

Follow Us

Latest Webinars

Outthink Industrial Risk: How Decision Intelligence Prevents Operational Loss

How Dodge Industrial Exceeded Their Strategic Finance Goals Through AP Automation in SAP

The Missing Layer: Why Agentic AI in GBS Starts with Experience

Recommended

Security and Resilience at Scale

Identifying a Corporate Culture That Supports Strong Processes

How Master Data Governance Guides the Path to Actionable Insights

Small Steps, Big Impact: How Incremental Process Improvements Drive Results

When Governance Fails

Ethics at the Core of Governance

How Integrity & Ethics Build Resilient Organizations

Governance as the Structure for Change

Sustaining Awareness During Growth

The Wolf Pack Way: Governing Process Excellence with Precision and Purpose

The Control Tower: Making the Uncomfortable Dots Visible

Data‑Centric Security: How to Rebuild Enterprise Data Protection for Modern Orga...

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY

The Week that Was...Jamaica, IT threatening BPO, top BPO locations, public sector, and more...

To continue reading this story get free access

Upcoming Events

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Recommended

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY