The Week that Was...Jamaica, IT threatening BPO, top BPO locations, public sector, and more...

Single federal email system delayed amidst continued glitchesOttawa Citizen"Following the degradation in email service in November, (Bell) decided to halt all new migrations," Shared Services spokesperson Marie-HÃªlÃ©ne ...Life Sciences to get highest salary hike in 2016Business Standard (press release) (registration) (blog)It expects a 10.5 per cent salary increase across sectors this year. Consumer goods, automobiles and shared services see a dip in salary projections.VOXX International Corporation Appoints Loriann Shelton As Its New Chief Operating OfficerPR Newswire (press release)She will oversee the Corporate Shared Services Groups, including Accounting, Accounts Payable, Corporate Compliance, Credit, Customer Service, ...BPOjobs at risk to technological advancementInquirer.netJobs in the Philippines' information technology-business process outsourcing (IT-BPO) industry are at risk amid further technological advancement, ...Capgemini appoints iGATE's Srinivas Kandula as CEO of India operationsEconomic TimesKandula, who takes over from Aruna Jayanthi who is now global BPO head of the company said that as far as service line focus areas are concerned, ...The top 40 countries for business process outsourcingConsultancy.ukSkills and availability constitutes 30% of the total. This relates to the estimated size of the IT and BPO (business process outsourcing) sector, the level ...Common Council to rescind Niagara Falls shared services agreementLockport Union-Sun & Journal16, authorizing a shared service agreement with Niagara Falls for assessing services. Instead, the council will authorize the hiring of its own assessor, ...State law pushes West Milford's 'expired' shared services agreement into 2016NorthJersey.comAccording to West Milford Township records, the municipality was unable to end its shared services agreement for the provision of health services from ...Union warns Scottish Government as MoD fires Serco from shared services contractIsland News & AdvertiserGeneral Secretary Mick Cash said: "The fact that Serco are being dumped from their lucrative four year contract for MoD shared services when it ...SAP unifies brands, rebrands acquisitions including AribaSharedserviceslink.comSAP acquired Fieldglass in 2014, a technology provider for procuring and managing contingent labor and services. Hybris, acquired in 2013, delivers ...TradeRocket provides e-invoicing for City of RoswellSharedserviceslink.comTradeRocket, a new SaaS FinTech electronic invoicing and payment platform for the mid-market, announced that it has entered into an agreement to ...Automation Seen Threat to India's Dominance in Outsourcing BusinessNDTVSingapore: India is the world's biggest outsourcing destination in terms of financial attractiveness and business environment, according to a study by ...Business Process Outsourcing carrying the swing: Let's go for it!Jamaica ObserverOne sector which has a bright future in Jamaica is business process outsourcing (BPO), which is the contracting of a business process, manufacturing ...Digital is the way ahead for TCS as outsourcing giant reports flat third quarterDiginomicaSUMMARY: Digital is the direction of travel for Indian outsourcing bellweather TCS, with cloud enterprise systems implementation also high on the ...NIIT Technologies signs IT services & outsourcing deal with OfcomComputer Business ReviewUnder a Â£23m contract, NIIT will help Ofcom in managing its infrastructure and application systems. The company will implement a service delivery ...When Outsourcing Cyber Services Makes SenseGovTechWorksSmaller organizations have the most to gain by outsourcing this capability, Northcutt said, but even large agencies and companies can benefit from the ...US Work Visas Fee Hike: Indian IT Outsourcing Industry Likely To Increase Client Fee To Cushion ...Gizmodo IndiaBut now, it appears that Indian IT outsourcing industry, which comprises of companies like TCS and Infosys, is coining a new strategy to counter the ...Help Desk Outsourcing Levels Off After Sharp RiseComputer EconomicsHelp Desk Outsourcing Levels Off After Sharp Rise January, 2016. The decision to turn over an organization's IT help desk function to a third-party ...Stay with SSON for all the news you need to know![inlinead]

The Week that Was...Jamaica, IT threatening BPO, top BPO locations, public sector, and more...

Upcoming Events

Closing the AP Automation Gap With Agentic AI: Real-World Case-Studies

Top 5 Shared Services Challenges that Leaders are Dealing With Now

Onboarding AI Employees: How Enterprises Are Building Their Next-Gen Digital Workforce

Craft a Right-fit Target Operating Model for Finance with aTOM

Why GPO Authority and AP Evolution Depend on Visibility

WorkX

Follow Us

Latest Webinars

The Real Journal Automation Gap: Why Posting Is Solved but Creation Is Not

From Excel to Control: How Finance Teams Build a Structured, Audit-Ready Close with AI-Ready Foundations

Unlock Hidden Cash: Turn Spend Data into Working Capital Wins

Recommended

Data as a Blueprint for Renewal and Value

Everyone Talks About Transformation, Few Are Ready to Leap!

Data Infrastructure: Building the Fabric of Transformation

The Power of Data Quality in GBS Transitions

Data Literacy as the First Step in Digital Transformation

Building a Bridge to the Future: Human-tech Collaboration for Results

How Old Processes Forged the Skills for New AI Roles

Systems Thinking and Operations Processes for Service Models

Continuous Improvement: An Unsung Hero in Talent Retention

Are traditional techniques like Kaizen and Lean Six Sigma still relevant?

The Death of the Function…and the Rise of GBS

Process Mining vs Process Intelligence: What's the Difference?

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY

The Week that Was...Jamaica, IT threatening BPO, top BPO locations, public sector, and more...

Upcoming Events

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Recommended

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY