Professor Mary Lacity, University of Missouri-St. Louis and visiting Professor LSE, Professor Leslie Wilcox and Andrew Craig, The Outsourcing Unit, The London School of Economics and Political Science
More content by Professor Mary Lacity, University of Missouri-St. Louis and visiting Professor LSE, Professor Leslie Wilcox and Andrew Craig, The Outsourcing Unit, The London School of Economics and Political Science
[Case Study] Robotic Process Automation at Xchanging
October 27 by Professor Mary Lacity, University of Missouri-St. Louis and visiting Professor LSE, Professor Leslie Wilcox and Andrew Craig, The Outsourcing Unit, The London School of Economics and Political ScienceRecent interest in service automation has escalated with the introduction of technologies including Robotic Process Automation (RPA) and Cognitive Intelligence (CI) tools...
RPA Yields 3-Year ROI of 800%
May 14 by Professor Mary Lacity, University of Missouri-St. Louis and visiting Professor LSE, Professor Leslie Wilcox and Andrew Craig, The Outsourcing Unit, The London School of Economics and Political ScienceTo convince potential RPA adopters of the business value achievable with RPA, here are the results of a recent case study...