Doing MORE for LESS (but how?)

Add bookmark

Simon Pollock

At Surrey County Council, we are constantly striving to be better! And we want to be recognised by our peers, in both the private and public sectors, as leading the way. This is not triggered by threats of budget cuts or customer influence, but we saw the opportunity to think differently and build something with integrity, to foster a culture change. And we took the initiative. Our Strategy is to build Capability, Capacity and Reputation with the goal to build excellent customer focus. Tak...
To continue reading this story get free access