Best in Class: The SS&O Excellence Awards Winners Announced!

From touching acceptance speeches to a double-win, last night's Annual Shared Services & Outsourcing Excellence Awards Ceremony was full of surprises and well-earned awards. Co-hosted by SSON and ISG, winning organizations for 5 categories plus our 2014 North American Thought Leader of Year were announced, honored and celebrated with an intimate gathering during the 18th Annual North American Shared Services & Outsourcing Week. [eventPDF] The 2014 Judging Panel, who spent a lot of personal time reviewing applications late February, came to unanimous decision on the Winners and Runners Up in each category: People & Communication, Value Creation, Culture Creation, Customer Service, and Improvement & Innovation. Our 2014 Judges are: Michael Garvey VP & Director, Business Integration Services and Solutions Leidos Debbie Rich-Walker Senior Manager, Finance Home Depot Edward Hansen Partner McCarter & English LLP Debbie Vander Bogart VP, Global Shared Services Levi Strauss & Co. Harjot Singh SVP Bank of America Although Debbie Vander Bogart and Harjot Singh were both unable to attend the event, the 3 remaining judges were onstage to present the categories, sharing some insight into each company's success before proceeding to announce the winners. More details will be shared on each category in the following weeks. PEOPLE & COMMUNICATION Presented by Michael Garvey Winner: BP Runner Up: The US Department of the Interior VALUE CREATION Presented by Michael Garvey Winner: Tyco Runner Up: McKesson CULTURE CREATION Presented by Debbie Rich-Walker Winner: Ascension Health Runner Up: GES Global Experience CUSTOMER SERVICE Presented by Edward Hansen Winner: Program Support Center, U.S. Department of Health and Human Services Runner Up: NASA IMPROVEMENT & INNOVATION Presented by Edward Hansen Winner: Ascension Health Runner Up: Program Support Center, U.S. Department of Health and Human Services 2014 Shared Services & Outsourcing Network Thought Leader Presented by Dave Tienstra Chris Piazza Warner Bros. Entertainment Congratulations to each of our winners and a thank you to our sponsor, ISG, and our 5 amazing judges. Further details on each winner to come on www.ssonetwork.com. SSON's annual Shared Services Excellence Awards represents achievement on the highest level for shared services operations around the globe. The Excellence Awards are presented at our flagship regional events across the world and cover operations right around the globe. But no matter where they are held, SSON's Awards honor, recognize and promote shared services (captive and outsourced) that demonstrate leading practices. These Awards form the industry's benchmark in terms of best practice and process excellence and provide an opportunity for shared services and outsourcing professionals to gain recognition for their achievements and their initiative. Winning an Award is an honor that past recipients have been proud to broadcast to their clients, as well as their organization-at-large. Apply for a 2015 Award today by emailing awards@ssonetwork.com.

Best in Class: The SS&O Excellence Awards Winners Announced!

Upcoming Events

WorkX

How Finance Leaders in Mid-Sized Businesses Can Leverage AI

How Agentic “AI Colleagues” are Transforming Shared Services

Next-Gen GBS: Leveraging AI to Lead in the Big Finance Age

Unlock Hidden Cash: Turn Spend Data into Working Capital Wins

From Excel to Control: How Finance Teams Build a Structured, Audit-Ready Close with AI-Ready Foundations

Follow Us

Latest Webinars

Today’s AI for Tomorrow’s Finance: The Future of Accounts Payable

Your Payables Are a Cash Flow Weapon: How to Optimize Working Capital When Every Forecast Is Wrong

Inside ASP’s AP Transformation: What It Really Takes to Modernize Global Invoice Processing in SAP

Recommended

The 5 Invisible Reasons Employees Avoid Using Self-Service Tools

6 Reasons Human Behavior is the Real ROI of Customer Experience

Building a Solid EX Foundation for CX Optimization

Creating a Customer-Centric GBS: Focused Goals, Feedback & Vision

The Ultimate Guide to Service Excellence in Shared Services

How to Transform GBS into a Customer-Friendly Service Organization

No Surprises, Just Excellence: Transforming O2C for CX

Market Report: Creating 360 Degree CX Awareness with Purpose-Built AI

Delivering an Awesome Experience With LEGO

CX & Service Management in Shared Services Virtual Summit

How GBS Can Leverage Generative AI In Their CX

What Santa Claus Can Teach You About Customer Experience

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY

Best in Class: The SS&O Excellence Awards Winners Announced!

Upcoming Events

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Recommended

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY