Tools & Templates: Critical Success Factors

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Setting up a shared services, or re-evaluating your existing framework, and needing a few pointers? Here's an outline of the Critical Success Factors you should be considering in your model - as they relate to the four key elements you are dealing with: customer, people, process and technology. Shared by Chazey Partners [eventPDF]

Tools & Templates: Critical Success Factors

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Tools & Templates: Critical Success Factors

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