How RPA Deployment Connects the Customer Journey at Allied Irish Banks

Add bookmark

RPA Deployment Connects Customer JourneyLorraine Duffy has the responsibility for process improvement within Allied Irish Banks' customer services division, within banking operation. Currently on a digital strategy journey, she is specifically heading the robotics hub that supports the bank's ambitions to becoming more 'digital'.

In this interview Lorraine outlines her roadmap, milestones, and achievements.

Latest Webinars

Beyond Engagement: Driving Behaviour at Scale with Employee Recognition

2026-06-03

11:00 AM - 12:00 PM AEST

Join experts from Achievers and Coles Group to learn how recognition drives behaviour change, aligns...

Consolidating R2R at Enterprise Scale

2026-05-28

09:00 AM - 09:45 AM EDT

Many SAP-centric enterprises find that Record-to-Report automation has evolved organically — local s...

Can You Prove Your Pricing and Rebate Strategies Are Working?

2026-05-27

11:00 AM - 11:45 AM EDT

Most organizations have pricing and rebate strategies on paper. Far fewer can clearly explain what t...

Recommended