What Will Impact Finance in Future?

SSON Editor

How do you begin to really understand the critical challenges facing Finance business leaders as they navigate their organizations through increasingly challenging business landscapes?

SSON asked leading Finance shared services practitioners these TWO critical questions:

  1. What does the future hold for finance shared services?
  2. What will be the next "big thing" to impact the outsourcing or shared services world?

Responses were candid and enlightening: SingTel is expecting data analytics to provide improved oversight of cost structure; Hitachi sees opportunities in Latin America; RBS is opting for more customer-centricity; and TomTom is banking on process automation.

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