Scaling Healthcare Document Processing: How Firstsource Achieved 9x ROI with Base64 AI
A FirstSource Solutions & Base64.AI Case Study
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The largest health plan provider in the United States vetted Base64 Document AI to power mission-critical workflows—and how they’re achieving 9x ROI in one of the world’s most highly regulated industries.
In this exclusive session, Base64's long-term partner, Firstsource Solutions India, will reveal how they process hundreds of thousands of pages of health data, each page packed with 50+ critical medical data fields, with Base64’s Intelligent Document Processing (IDP).
This is not a generic automation webinar. It’s a real-world blueprint for building hyper-efficient, fully compliant, AI-powered document workflows that transformed the U.S. healthcare market!
What you’ll learn:
- How to crush manual data entry costs
- How to unlock massive ROI in highly-regulated processes
- How Firstsource transformed the U.S. healthcare market with Base64 Document AI
- What it takes to achieve over 90% accuracy when extracting 50+ data points per page
This webinar promises:
- Real Results, Not Promises or hype features: Actual performance metrics from a live, large-scale deployment, and transparent discussion of both successes and challenges faced
- Massive scale: This webinar will discuss how the American healthcare system changed with actual results, workflows, and outcomes—not just theories or slides.
- Live insights from the front lines: Learn directly from the decision-makers who implemented and scaled this system.
Seats are limited—register now.
CPE Credits
To earn CPE credits, the learner is expected to: - Attend a minimum of 50 mins of the webinar - Participate in at least two polls SSON is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org. |
This webinar is eligible for 1.0 CPE credits in the NASBA field of study, Information Technology – Technical.
Speakers
Ozan E. Bilgen
Founder and President
Base64.ai
Ozan Bilgen is the founder and President of Base64.ai, the AI that automates document processes. He has a BSc and MSc in computer sciences. He led important R&D projects throughout his career at IBM, Microsoft, Netflix, PayPal, Uber, and Palantir, including the world’s biggest payment processor at PayPal and Uber’s vehicle leasing department. Ozan saw firsthand that even the top tech companies in Silicon Valley rely on manual labor to process documents and realized that an AI that automates document processes would be an incredible improvement. This AI is now called Base64.ai.
Anandha Vellapandian
Assistant Vice President
Firstsource Solutions Ltd
Anandh is a passionate leader in bringing out business solutions and delivering the same to prestigious clients of the largest & global enterprises in various industries such as Information, Legal, Insurance, Retail, Media ratings, Financial services etc. His 25 years of experience has been enriched through vast technologies ranging from legacy systems to latest Digital Technologies. Throughout his career, he has proven through 20+ years of Software delivery roles starting from Software Developer to all the way upto Delivery Lead for large teams (70+) to deliver multi-million dollar services with dedicated focus of Revenue, Profit & Loss Management. Off late, for the recent 4 years, he has determined to extend thought leadership that has been instrumental in providing solution design during Pre-sales & business development of cutting edge technologies such as Mobile, Backend Services, Responsive Web Design, Hybrid App Development, Robotic process automation (Bots), Artificial Intelligence, Machine Learning, Agentic AI, Intelligent Document Processing etc.
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