New Frontiers in Order-to-Cash

The Impact of AI-based Processes on Working Capital

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order to cash

Only 6% of shared services professionals viewed their Order-to-Cash (O2C) automation levels as high in 2022, according to data from SSON Research & Analytics.


As working capital remains more critical than ever during the post-covid era, the O2C process has become essential to ensuring the financial health of businesses.

An effective O2C process can help to improve a company’s working capital management by reducing the time it takes to collect payments and increasing the amount of cash available to fund operations. Without sufficient working capital, a business may struggle to pay its bills and may have to resort to borrowing money, which can be expensive and can limit its growth potential. 

This report explains how automation, driven by AI, can ensure businesses are not leaving opportunities for a strong O2C process on the table. Throughout this 13-page report readers will gain insights into the following:

  • What the modern CFO needs for a successful O2C process
  • The importance of customer centricity in improving cash flow
  • How businesses can measure the success of AI in O2C
  • A case study sharing how a Fortune 500 company gained visibility into their O2C process
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