Accelerating O2C Transformation: The Strategic Role of Agentic AI in Sales Order Management
Why Sales Orders Get Stuck, and what smart companies are doing about it
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Sales order processing sounds simple - until it isn’t. Manual corrections, unmatched catalogues, and delayed payments cost companies millions and stall transformation.
This webinar, co-hosted by EY and Hypatos, takes you inside the real-world complexities of O2C and shows how agentic AI is helping global shared services organizations fix their most broken processes. Based on field insights and client experiences, this is a practical look at how to modernize at speed.
- How to identify where orders get stuck (and why)
- Deep dive: AI-powered document understanding in practice
- Hybrid intelligence: Knowing when AI needs a human assist
CPE Credits
To earn CPE credits, the learner is expected to: - Attend a minimum of 50 mins of the webinar - Participate in at least two polls SSON is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org. |
This webinar is eligible for 1.0 CPE credits in the NASBA field of study, Business Management & Organization - Non-Technical. Speakers
Andreas Muzzu
Financial Accounting Advisory Services (FAAS) Innovation/Digital Lead
EY
Andreas serves as the Global & EMEIA Finance Optimization Cluster Leader for EY Financial Accounting Advisory Services, where he manages a client-centric team supporting CFOs and their finance functions in all aspects of controllership and financial planning and analysis (FP&A) with a strong emphasis on process improvement and digital enablement. Since the CFO´s role is evolving into a more value-oriented task, Andreas firmly believes that mid-term digitalization, automation, data and process analytics, and system improvements lie at the heart of an organization's finance transformation journey. Andreas himself is currently heavily involved in enhancing proprietary EY solutions and third-party software in finance with (Gen) AI technologies. Andreas is a regular speaker on Finance optimization topics at various client events and universities.
Maximilian Geigis
VP Product Management
Hypatos
As the VP of Product Management at Hypatos, Maximilian Geigis leads the strategy and development of AI-powered digital co-workers that are redefining how enterprises automate business support functions. He plays a central role in aligning Hypatos’ product vision with the needs of global clients, ensuring the company stays ahead in the rapidly evolving field of agentic process automation. Drawing on his academic foundation from the Technical University of Munich and prior experience at Deloitte Digital, Maximilian bridges cutting-edge AI research with real-world business challenges. He is a key advocate for customer needs, shaping solutions that deliver measurable impact across Procure to Pay, Order to Cash, and Hire to Retire.
Sally Fletcher
Global Managing Editor
SSON Digital
Sponsor
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