At the close of SSON's 21st Annual North American Shared Services and Outsourcing Week in Orlando, chairperson Brad DeMent, partner at ScottMadden, Inc., summarized the key trends that were discussed and debated across the packed four day event.
One of my favorite events of the year took place last week in sunny Orlando. I've been with SSON for 16 years, and although I haven't attended every single Shared Services and Outsourcing Week Conference I was there for most of them!
There is just no...
