Don’t lock yourself in a shared services silo – being a well-rounded individual will make you stand outOne of the challenges of our time is trying to stay informed. For any of us who grew up pre-email – and that is a lot...
Good morning from Florida, where the state is recovering from a massive hurricane, 6.5 million people are without power, but despite the “requiem” headlines, people and businesses are picking themselves back up as and where (and if) they can.
Infosys setback is sign of a more robotic timeThe biggest surprise if you can call it that, in my inbox this morning, was as clear an indication as any that the traditional BPO industry is in trouble.Infosys, which...
It's not just because you are on top of the world, geographically speaking, or because the Vikings ruled for so long… It's because you've been smart about containing your industries and have built some extraordinary brands. But today, you are limi...
If you're not keeping up with the needs of multigenerational teams you’re on a losing track. To attract and keep the people that will really drive you forward you need to rethink their career development
At the close of SSON's 21st Annual North American Shared Services and Outsourcing Week in Orlando, chairperson Brad DeMent, partner at ScottMadden, Inc., summarized the key trends that were discussed and debated across the packed four day event.
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