The State of Global Business Services in 2023 and Beyond

GBS is in growth mode and promises wins in key strategic areas

Add bookmark
GBS

Our recent survey on the state of Global Business Services has proved informative at a time in which so many pressure points are converging on enterprise.

At the same time, so many opportunities present themselves as the service delivery model finds itself increasingly in demand to take on more work.

Global Business Services has been the Holy Grail for shared services and business services operations. The model sets itself apart by its ability to leverage the entire service delivery ecosystem, with the necessary ownership and control to effect change. 

This report shares survey highlights on the strengths and opportunities of Global Business Services to guide you on your journey.

Sponsored By:

Latest Webinars

From Black Box to Configurable AI

2025-11-19

10:00 AM - 11:00 AM GMT

Most finance AI tools operate like a “black box”; you send data in and get answers out, with little...

10 Metrics Great Workplace Leaders Will Measure to Define Success in 2026

2025-11-13

10:00 AM - 11:00 AM EST

Discover the 10 key metrics that will define workplace leadership success in 2026 with insights from...

5 Future Trends in Statutory Reporting for 2026

2025-11-13

02:00 PM - 03:00 PM GMT

Statutory reporting is evolving faster than ever. As finance leaders navigate mounting compliance co...

Recommended