Designing the GBS Operating System (OS): A Blueprint for the Digital Workforce
Explore a brand new approach to scalable, enterprise-wide AI and its impact on human talent
Register‘Adopt AI’ is now a board-level refrain. But translating that mandate into a scalable strategy demands a blueprint that does not yet exist in the market. What does a digital workforce really look like? How do you begin? And why call it an Operating System?
This webinar will answer those questions head-on. Leading experts will explore the past decade of fragmented GBS automation and its hidden costs, and examine how Agentic AI provides the connective tissue for a true GBS Operating System: a self-learning layer that orchestrates processes across finance, HR, procurement, and customer operations.
Attendees to this webinar will be able to access a roadmap that helps with:
- Defining the vision of a future-proofed digital workforce and the roles that will emerge as manual work with GBS is digitized up to 90% by agents.
- Building a phased rollout, from pilot to enterprise-wide scale, while maintaining control and governance.
- Redesigning jobs so human talent focuses on insight, innovation, and value creation.
If you and your team are tasked with implementing AI, or you are looking to explore what next-generation Global Business Services looks like, this webinar is a must attend!
CPE Credits
To earn CPE credits, the learner is expected to: - Attend a minimum of 50 mins of the webinar - Participate in at least two polls SSON is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org. |
Speakers
Sponsor

Register