Designing the Agentic AI GBS Operating System (OS): A Blueprint for the Digital Workforce
Explore a brand new approach to scalable, enterprise-wide AI and its impact on human talent
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‘Adopt AI’ is now a board-level refrain. But translating that mandate into a scalable strategy demands a blueprint that does not yet exist in the market. What does a digital workforce really look like? How do you begin? And why call it an Operating System?
This webinar will answer those questions head-on. Leading experts will explore the past decade of fragmented GBS automation and its hidden costs, and examine how Agentic AI provides the connective tissue for a true GBS Operating System: a self-learning layer that orchestrates processes across finance, HR, procurement, and customer operations.
Attendees to this webinar will be able to access a roadmap that helps with:
- Defining the vision of a future-proofed digital workforce and the roles that will emerge as manual work with GBS is digitized up to 90% by agents.
- Building a phased rollout, from pilot to enterprise-wide scale, while maintaining control and governance.
- Redesigning jobs so human talent focuses on insight, innovation, and value creation.
If you and your team are tasked with implementing AI, or you are looking to explore what next-generation Global Business Services looks like, this webinar is a must attend!
CPE Credits
To earn CPE credits, the learner is expected to: - Attend a minimum of 50 mins of the webinar - Participate in at least two polls SSON is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org. |
This webinar is eligible for 1.0 CPE credits in the NASBA field of study, Business Management & Organization - Non-Technical. Speakers
Niklas Oldiges
Finance & GBS Practice Lead Partner Europe West
EY
Niklas Oldiges heads the Global Business Services practice at EY. For over 18 years, he has been working on the consistent development of shared services. As part of a globally positioned team of over 2,000 experienced consultants, Niklas supports clients in implementing flexible and integrated business models focused on continuous improvement and consistent digitalization. Niklas studied international business administration in Bamberg and Washington, D.C. He is a regular speaker at conferences on shared services and global business services.
Uli Erxleben
Founder & CEO
Hypatos
Dr. Uli Erxleben serves as the Founder and CEO of Hypatos, a company based in Berlin and New York that specializes in developing machine learning software for document processing automation. Uli holds a Bachelor’s and Master’s degree in Accounting and Finance from the University of St. Gallen, as well as a Ph.D. in Finance from TU Darmstadt. Following his academic achievements, he gained professional experience at McKinsey & Company in Berlin and Palo Alto. Subsequently, Uli served as the Managing Director of Rocket Internet SE in the US and played a key role in overseeing early-stage investments at ProSiebenSat1 SE. Since 2014, he has been an entrepreneur focused on process automation within the finance sector.
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