Top 5 Tips For Building a Strong, Innovative Outsourcing Partnership
Why Global Businesses Are Looking to Fiji for High-Value Support
As businesses seek smarter, more strategic outsourcing solutions, the shift from transactional outsourcing to knowledge-driven partnerships is well underway. Consequently, many smart GBS leaders are re-thinking their locations and their partners and examining whether they meet their current and future goals.
In this exclusive webinar, we spotlight how forward-thinking companies can unlock real value by partnering with Knowledge Process Outsourcing (KPO) providers, and why locations such as Fiji are emerging as powerful and future-ready outsourcing destinations.
By sharing their real-life use-case, our expert speakers will reveal their best practice on how to work with an outsourcing provider to encourage innovation and accelerate your digital transformation (as well as save costs). Featured in this webinar is Duco Consultancy, a global IT consultancy firm with offices in Fiji, the USA, New Zealand, Australia, and India. Duco will present a compelling case study on the factors that went into their location decision and how it allowed them to improve their customer experience, align with their enterprise goals and access scalable, skilled talent.
What you’ll learn:
- How to transform outsourcing relationships into innovation-driven partnerships
- The strategic advantages of choosing Fiji for KPO, especially in IT and tech services
- Lessons from Duco Consultancy’s multi-market model and how to access the best-possible talent to meet your needs
- How to build trust, ensure quality, and foster shared goals with offshore teams
- Insights into Fiji’s outsourcing ecosystem
CPE Credits
To earn CPE credits, the learner is expected to: - Attend a minimum of 50 mins of the webinar - Participate in at least two polls SSON is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org. |
This webinar is eligible for 1.0 CPE credits in the NASBA field of study, Business Management & Organization - Non-Technical. Speakers
Josefa Wivou
Executive Director
Outsource Fiji
Josefa Wivou leads Outsource Fiji, the government-backed body driving Fiji’s emergence as a strategic nearshoring destination in the Pacific. With extensive experience in aviation and regional business leadership, Joe brings a strong track record of expanding markets and forging high-impact partnerships. He is focused on elevating Fiji’s outsourcing sector by championing workforce development, policy advocacy, and creating sustainable global business opportunities. Under his leadership, Outsource Fiji is committed to helping U.S. businesses tap into Fiji’s unique blend of cultural affinity, skilled talent, and competitive advantages.
Chandan Ohri
Founder and CEO
Duco Consultancy
With over 28 years of international experience in IT, accounting, and business management, Chandan Ohri is the visionary Founder and CEO of Duco Consultancy. Leading operations across the USA, New Zealand, Australia, India, and Fiji, Chandan has been pivotal in positioning Duco as a trusted partner in digital transformation and Knowledge Process Outsourcing (KPO). His expertise lies in building innovative, strategic outsourcing partnerships that deliver measurable ROI and operational excellence. Chandan’s leadership has driven Duco’s successful expansion into Fiji, unlocking new opportunities for U.S. businesses seeking a culturally aligned, cost-competitive, and highly skilled outsourcing destination in the Pacific.
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