Conversational intelligence is an AI-based software solution that allows organizations to analyze large quantities of text and speech data.
While automation has been actively deployed within GBS and shared services for nearly a decade, its early wins were measured mainly via common transactional metrics of cost, speed, and quality. Today,...
14 - 16 May, 2024
Estoril Congress Centre, Lisbon, Portugal
14th – 16th May 2024
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28 May, 2024
Online
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