SSON Glossary: Information Technology (IT)
Information technology (IT) is a business sector focused on the development, maintenance, and use of computer software, systems, and networks.
Go Green! 3 Ways To Use ITFM To Reach Technological Sustainability
November 15 by Beth Brown
Relating ways to implement green coding practices to the ESG regulations.
Should Automation Sit Under IT or GBS?
November 22 by SSO Network
What is the relationship between automation and shared services or GBS? Are the lines blurring? At SSON, we’re seeing more and more that the lines between shared services and GBS in itself are much mo...
Don’t Underestimate the Power of “Strategic Alliances” in Technology Ecosystems
February 01 by Ankur Bansal
Explore Ankur Bansal's 4 golden rules for creating impactful and valuable partnerships.
Why Shared Services for IT: 5 Benefits for Greater Efficiencies
November 19 by Joanie Walker and Michael LaMonaca
In this article, find out the 5 biggest benefits forshared services in IT...
P&G’s GBS: Leveraging exponential technology disruption to redefine work processes
September 29 by The Shared Services & Outsourcing Network Editor
Learning from industry "disruptors" to spearhead the future with "Next Generation" Services
The Fundamental Principles of Metrics
September 15 by Dan Melchior
The subject of metrics and shared services is one of the most talked about subjects at many of the conferences held every year.
Capgemini Case Study: SSC Transformation
January 10 by SSON Editor
Petrom S.A. is a former state-owned conglomerate comprising over one hundred independent companies throughout Romania, covering the whole value chain of oil and gas exploration, production and selling...
