Howard Spode
Howard has been transforming business support services since the mid-1990’s, during which time he developed an extensive track record of success, including personal involvement in a number of market-defining initiatives. Howard is experienced in all the relevant transformational techniques, for example Business Process Outsourcing (BPO), shared services, and technology implementation. He is hands-on familiar with every stage of the life-cycle, from initial feasibility to ongoing operations, and has worked on the client-side, the supplier-side and as an intermediary, in multiple geographies, industries and business functions.
More content by Howard Spode
10 lessons learned from the transformation of organisational support services
November 11 by Howard Spode
Howard spills the secrets on how to help readers who work with transformation project managers to be clear on what they should, and shouldn’t, be expecting.
