Automate Processes in Shared Services Centers with Intelligent Automation
Usher in a new era of intelligent automation by enabling organizations to accelerate automation initiatives and transform in a digital world.
Some time ago the Shared Services Center (SSC) industry was previously seen as a mere tool for work and cost arbitration, it has come a long way to establish itself as a strategic tool that adds value and generates results as business partners. In addition, today's industry is increasingly witnessing a rapid proliferation of new modern technologies in an attempt to achieve greater accuracy, higher productivity and profitability.
The most significant innovation in recent times has been around Robotic Process Automation (RPA), which has enabled SSCs to be vendors to amplify productivity gains and reduce costs even further.
Attend this webinar to learn:
- The latest Intelligent Automation Trends from SSON Research & Analytics
- How intelligent RPA can transform your SSC
- How to cost-effectively increase performance: improve average call handling time, first call resolution, and other results
- How to provide a better experience for corporate customers, your customers and your employees: automate manual tasks to speed up and improve customer service
- How to grow your business: attract new corporate customers and retain customers with high-quality support and expanded services
**This webinar will be presented in Spanish**
Speakers:
Rebeca Carranza
Automation Supervisor
BAC Credomatic
Luis Barcenas
Senior Director, Sales Engineering
Automation Anywhere
Naomi Secor
Global Managing Director
SSON Research & Analytics
In Collaboration With:
